For Our Monthly Clients...
Quick Response Times And Excellent Communication
Maintaining a high level of communication is a must. Response times must also be swift as any downtime can be costly to a business. This is where we excel and can help a business get back up and running when IT problems occur, but better yet - prevent them in the first place!
When onboarding with OTech for monthly services for your Business, we will make sure your Business IT needs gets met. This includes:
Security Awareness Training To Educate Staff On Best IT Practices
- Teaching your Staff about all of the latest hacks and scams is an important part of keeping your Company secure in today's digital world. You will get short and informative videos monthly that users actually like to watch on all the latest methods bad actors are utilizing. We will also send Quarterly Phishing campaigns out to test your Staff to see if anyone is going to be needing additional training.
Remote Monitoring And Management Of Company Computers
- RMM Tools (Remote Monitoring and Management) - gives us the ability to help any of your Staff out should a problem arise and they need help. It gives us the ability to not only connect to the screen to assist your Staff member - but also provides a lot of insight and tools on the health of the machine. It also gives us the ability to mass-deploy Business related apps in a centrally managed cloud application.
Access To Discounts On Security Software
- Our clients get access to great discounts over MSRP on Security Software that protects company computer assets. From Email Security, Email Encryption for emails containing sensitive data, Backup And Recovery Solutions, Anti-Virus/Endpoint Protection, Security Awareness Training, and RMM Tools (Remote Monitoring and Management) - Our Company has great relationships with Software Distributors to get the best pricing on Security Software for our clients.
A Disaster Recovery plan in place in case the worst happens.
- This is where Data Backup Recovery software comes into play. We'll make sure we take daily backups of critical systems and critical file systems needed for the Business to function. In case of a system failure - we would be able to restore the machine using a virtual environment - or grab the critical files needed in order to hit the ground running again. This is a critical piece that needs to be in place to ensure business continuity.
Next Generation Endpoint Security Software For All Computers
- We install Centrally Managed Endpoint Software that constantly keeps the machines protected from new and known malicous files. These Anti-Virus vendors are using Machine Learning and AI to combat the latest techniques malicious actors are using. They prevent any known malicious files from being ran on the system, and also monitoring any strange behavior like file encryption happening on a mass level - what ransomware does.
Mail Filtering SaaS For Enhanced Email Security
- Email Security is the main attack surface of malicious actors and as so, we need to protect your emails. We use various cloud providers as a Software-as-a-Service (SaaS) to filter out bad emails before they ever hit your Staff's inbox. It also gives us the ability to encrypt emails that you may deem to contain sensitive data. Since this is the main attack vector for malicious actors - this is a critical point to secure.
Ad-Hoc Business Services
Have any upcoming IT Projects you need some help with? Need some IT Consulting to discuss how to tackle your next IT project? We can help tackle your IT needs on an Ad-Hoc basis.
Windows Server Domain Controller Installations
Email Migration to Microsoft 365 / GSuite For Business
IT Consultation
Ad-Hoc Helpdesk Services
Backup System Installations
Complete Network Build of Firewall & Switches
Security Software Procurement w/ Discounts Over MSRP
HIPAA or PCI Compliancy Within The IT Environment
Remote Tech Support Services
IT Tech Support used to be on-site only - No matter the issue. With the advent of Remote Support, 95% of most computer issues can be resolved remotely. Here is what we can help with with the only pre-requisite is a 1-hour minimum:
Connect To Your Computer Screen To Assist With Any Troubleshooting
Help With Security Software Installation
Assist With Office 365 Setup
Update Operating Systems & Applications
General IT Consultations Via Zoom
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Ready To Discuss IT Services?
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